Please note the Xword Toolbar is no longer available as it does not support two factor authentication.
The Xword toolbar is an add-in for Microsoft Word that connects to your XPLAN site and is used to insert code or syntax into your word document that you can use in XPLAN merge templates.
For step by step instructions on how to install the Xword toolbar please see Xword: Xmerge Tool for Microsoft Word in the IRESS Community
Step 1: Uninstall the Xword plugin.
If you are not sure how to do this, please download it again and select remove as per the screenshot below, and follow the prompts.
Step 2: Install .NET framework 4.7
https://dotnet.microsoft.com/download/dotnet-framework-runtime
Step 3: Install vsto
https://www.microsoft.com/en-us/download/details.aspx?id=48217
Step 4: Restart your computer
Step 5: Re-install the Xword plugin